Terms of Service

1. Services

AIQOID provides paid-advertising management, business and marketing consulting, and website design and development. The specific scope, deliverables, fees, and timelines for any engagement are defined in a separate written proposal, statement of work, or service agreement ("Engagement Agreement"), which, together with these Terms, forms the full agreement between us. Where an Engagement Agreement conflicts with these Terms, the Engagement Agreement controls.

2. No guarantee of results

Advertising, marketing, and business outcomes depend on many factors outside our control, including your market, budget, offer, third-party platforms, and economic conditions. Any figures, benchmarks, case studies, or projections shown on the Site are illustrative and are not a promise or guarantee of specific results, revenue, return on ad spend, or performance.

3. Client responsibilities

• Provide accurate information and timely access to accounts, assets, and approvals we need to perform the Services.
• Hold and maintain all necessary rights and licenses to any content, trademarks, or materials you provide to us.
• Comply with the terms and advertising policies of any third-party platform, including Google, Meta, TikTok, and LinkedIn, used in your campaigns.
• Be responsible for media spend and third-party fees, which are separate from our service fees unless stated otherwise.

4. Fees & payment

Fees, billing frequency, and payment terms are set out in your Engagement Agreement. Unless stated otherwise, invoices are due on receipt, and late or unpaid amounts may result in suspension of Services. Fees are non-refundable except where required by law or expressly agreed in writing.

5. Intellectual property

Upon full payment, final deliverables created specifically for you under an Engagement Agreement are assigned or licensed to you as described in that agreement. AIQOID retains ownership of its pre-existing materials, tools, methods, and know-how, and may display non-confidential work in its portfolio unless you request otherwise in writing.

6. Third-party platforms

The Services rely on third-party platforms and tools that have their own terms and that may change or interrupt service. We are not responsible for the acts, policies, outages, or account actions of those platforms.

7. Confidentiality

Each party agrees to protect the other's non-public business information and to use it only to perform or receive the Services.

8. Limitation of liability

To the maximum extent permitted by law, AIQOID and its personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the fees you paid to us for the specific Services giving rise to the claim in the three (3) months preceding the event.

9. Disclaimer of warranties

The Site and Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

10. Indemnification

You agree to indemnify and hold AIQOID harmless from claims, damages, and expenses arising out of content or materials you provide, your use of the Services, or your breach of these Terms.

11. Termination

Either party may terminate an engagement as described in the applicable Engagement Agreement. Provisions that by their nature should survive termination, including sections 5, 7, 8, 9, and 10, will survive.

12. AI-assisted services

AIQOID uses artificial-intelligence tools as part of how we deliver the Services, for example, to help plan campaigns, generate and test creative and copy, analyze performance data, and build website content. You acknowledge and agree that:

• Human oversight. AI outputs are reviewed by our team before they are used or delivered; we do not rely on AI alone for final decisions.
• Possible errors. AI systems can produce inaccurate, incomplete, or biased outputs. Deliverables are provided for your review, and you are responsible for approving them before they go live.
• Your content & AI. We will not submit your confidential information or personal data to public AI tools in a way that would allow it to be used to train those tools, without your consent. See our Privacy Policy for details.
• Third-party AI providers. AI tools we use are operated by third parties under their own terms, and their availability, models, and outputs may change.
• Ownership. Rights in final deliverables are handled under section 5; we do not purport to grant you any rights in the underlying AI models or third-party tools.

13. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. You and AIQOID agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada, unless applicable law requires otherwise. Nothing in these Terms limits any non-waivable rights you may have under Ontario's Consumer Protection Act, 2002 or other applicable consumer-protection law.

14. Changes

We may update these Terms from time to time. The "Effective" date above reflects the latest version, and continued use of the Site after changes take effect constitutes acceptance.

15. Contact

Questions about these Terms? Email AdminAIQOID@gmail.com.